Returns & Exchanges
At Nucery, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original Nucery packaging, ensuring all tags are attached and the products are in unworn condition.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing